Terms and Conditions

1. Acceptance of Terms

By accessing and using MobiSIM's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Service Description

MobiSIM provides eSIM (embedded SIM) services that allow you to activate cellular plans digitally without the need for a physical SIM card. Our services include:

• Digital eSIM profile provisioning and activation
• Mobile data plans for domestic and international use
• Account management and usage monitoring
• Customer support services

3. Device Compatibility

You are responsible for ensuring that your device is eSIM-compatible and unlocked before purchasing our services. MobiSIM is not liable for compatibility issues or services that cannot be activated due to device limitations or carrier locks.

4. Account Registration

To use our services, you must create an account with accurate and complete information. You agree to:

• Provide truthful and accurate registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Payment and Billing

All prices are displayed in the applicable currency and include applicable taxes unless otherwise stated. Payment terms include:

• Payment is required before service activation
• All sales are final unless otherwise specified in our refund policy
• You authorize us to charge your payment method for purchased services
• Prices may change at any time, but changes will not affect existing purchases

6. Data Plans and Usage

Data plans are subject to fair use policies and may include:

• Specified data allowances with defined validity periods
• Network coverage dependent on local carrier partnerships
• Speed throttling after exceeding fair usage limits
• Service quality subject to local network conditions

Unused data does not roll over unless explicitly stated in your plan details.

7. Refund and Cancellation Policy

Refunds may be provided in the following circumstances:

• eSIM profile fails to activate due to technical issues on our end
• Service is unavailable in the purchased coverage area
• Request made within 24 hours of purchase and before activation

Once an eSIM is successfully activated and data usage begins, the purchase is non-refundable.

8. User Conduct

You agree not to use our services for:

• Illegal activities or violation of any laws
• Unauthorized access to networks or systems
• Distribution of malware, spam, or harmful content
• Impersonation or fraudulent representation
• Excessive or abusive usage that impacts service quality

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services with or without notice. We are not liable for any service interruptions or modifications.

11. Limitation of Liability

To the maximum extent permitted by law, MobiSIM shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

12. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on MobiSIM are the property of MobiSIM or its licensors. You may not use, reproduce, or distribute any content without explicit written permission.

13. Termination

We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MobiSIM operates, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these terms and conditions, please contact us: