Last updated: January 29, 2026
We collect information that you provide directly to us and information that is automatically collected when you use our services.
When you create an account or use our services, we may collect:
We automatically collect information about how you use our services:
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.
We use the collected information for the following purposes:
We process your personal data based on the following legal grounds:
We do not sell your personal information. We may share your data with:
All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
You may request deletion of your data at any time, subject to legal retention requirements.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
Depending on your location, you may have the following rights:
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond within the timeframe required by applicable law.
We implement industry-standard security measures to protect your information, including:
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
With your consent, we may send you promotional emails, SMS messages, or push notifications about our products, services, and special offers. You can opt out of marketing communications at any time by:
Please note that even if you opt out of marketing communications, we will still send you service-related notifications necessary for your account.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, please submit a verifiable request through our contact methods below.
If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 7. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of our services after such notification constitutes acceptance of the updated policy.
We have appointed a Data Protection Officer (DPO) to oversee our privacy and data protection practices. If you have questions or concerns about how we handle your personal information, you may contact our DPO directly.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MobiSIM Privacy Team
Email: privacy@mobisim.com
Customer Support: support@mobisim.com
Website: www.mobisim.com
Data Protection Officer: dpo@mobisim.com
By using MobiSIM services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.