How to Install Your eSIM
Follow our step-by-step guide to install your MobiSIM eSIM on any compatible device. Get connected in minutes!
Before You Begin
Device Compatibility
Ensure your device supports eSIM technology
Stable Internet Connection
Connect to Wi-Fi for smooth installation
Activation Details Ready
Have your QR code or activation code accessible
Device Unlocked
Your phone must not be carrier-locked
Choose Your Device
Select your device type for specific instructions
Choose Installation Method
Pick the method that works best for you
Install eSIM via QR Code on iPhone
Ensure you have a stable Wi-Fi or cellular data connection
Open the Camera app and scan the QR code provided in your email
Tap the notification banner that appears to open Settings
Tap "Continue" to begin the eSIM installation process
If prompted, enter your iPhone passcode
Tap "Add Cellular Plan" to confirm
Label your new plan (e.g., "Travel eSIM" or "MobiSIM")
Choose which line to use for iMessage, FaceTime, and Apple ID
Select your preferred line for cellular data
Wait for activation (may take a few minutes)
Toggle on "Turn On This Line" if it's not already enabled
Installation Complete!
Your eSIM should now be active. You can verify by checking your network signal and making a test call or browsing the internet. If you experience any issues, refer to the troubleshooting section below.
Quick Troubleshooting Tips
No Network Signal
- • Enable Data Roaming in settings
- • Toggle Airplane mode on/off
- • Restart your device
- • Manually select network operator
Can't Download eSIM
- • Check Wi-Fi connection strength
- • Verify QR code/activation code
- • Ensure device is eSIM compatible
- • Try manual entry method
eSIM Not Activating
- • Wait 10-15 minutes for activation
- • Check if eSIM line is enabled
- • Verify correct APN settings
- • Contact support if issue persists
Installation Error
- • Check if code already used
- • Update device to latest OS
- • Remove old unused eSIM profiles
- • Factory reset as last resort
Frequently Asked Questions
Find answers to common eSIM installation questions
Still Need Help?
Our support team is available 24/7 to assist you with eSIM installation and activation
