How to install an eSIM on iPhone & Android
Pick your phone and method. Takes about 3 minutes — do it at home on Wi-Fi, before you fly.
Before you begin
eSIM-compatible phoneCheck your model in 10 seconds.
Carrier-unlockedLocked phones can’t add eSIMs.
Wi-Fi connectionNeeded to download the profile.
QR code readyIn your email and the app.
Your phone
Method
Install via QR code on iPhone
- 01Connect to Wi-Fi.
- 02Open the Camera and scan the QR code from your email.
- 03Tap the “Cellular Plan” banner, then Continue.
- 04Tap “Add Cellular Plan” and label it “MobiSIM”.
- 05Choose your home line for calls, iMessage and FaceTime.
- 06Choose MobiSIM for Cellular Data.
- 07Keep “Allow Cellular Data Switching” off.
- 08On arrival, turn on the MobiSIM line and Data Roaming.
Done.On arrival, turn on the MobiSIM line and Data Roaming. That’s it.
See every screen before you start
Pick your phone and how you’re installing, then watch each screen — or switch to “Try it yourself” and tap through the steps on the phone. Drag it to turn it around.
Troubleshooting
No signal
- Turn on Data Roaming
- Toggle Airplane mode
- Select a network manually
Can’t download eSIM
- Use stronger Wi-Fi
- Try manual entry
- Update your OS
Not activating
- Wait 10–15 minutes
- Check the line is on
- Restart your phone
Code already used
- Don’t delete installed eSIMs
- Contact support for a new QR
- Remove unused profiles
Still stuck?
Send us a screenshot on WhatsApp — we’ll walk you through it.
