Is my device compatible with eSIM?

Most modern smartphones support eSIM including iPhone XS and later, Google Pixel 3 and later, and Samsung Galaxy S20 and later.

Do I need internet to install an eSIM?

Yes, you need an active Wi-Fi or data connection to download and install the eSIM profile on your device.

How long does eSIM activation take?

MobiSIM eSIM activation typically takes less than 30 seconds after scanning the QR code.

Can I install eSIM on a locked phone?

No, your device must be unlocked and not tied to a specific carrier to install a third-party eSIM.

Complete eSIM Installation Guide

How to Install Your eSIM

Follow our step-by-step guide to install your MobiSIM eSIM on any compatible device. Get connected in minutes!

Before You Begin

Device Compatibility

Ensure your device supports eSIM technology

Stable Internet Connection

Connect to Wi-Fi for smooth installation

Activation Details Ready

Have your QR code or activation code accessible

Device Unlocked

Your phone must not be carrier-locked

Choose Your Device

Select your device type for specific instructions

Choose Installation Method

Pick the method that works best for you

Install eSIM via QR Code on iPhone

Ensure you have a stable Wi-Fi or cellular data connection

Open the Camera app and scan the QR code provided in your email

Tap the notification banner that appears to open Settings

Tap "Continue" to begin the eSIM installation process

If prompted, enter your iPhone passcode

Tap "Add Cellular Plan" to confirm

Label your new plan (e.g., "Travel eSIM" or "MobiSIM")

Choose which line to use for iMessage, FaceTime, and Apple ID

Select your preferred line for cellular data

Wait for activation (may take a few minutes)

Toggle on "Turn On This Line" if it's not already enabled

Installation Complete!

Your eSIM should now be active. You can verify by checking your network signal and making a test call or browsing the internet. If you experience any issues, refer to the troubleshooting section below.

Quick Troubleshooting Tips

No Network Signal

• Enable Data Roaming in settings
• Toggle Airplane mode on/off
• Restart your device
• Manually select network operator

Can't Download eSIM

• Check Wi-Fi connection strength
• Verify QR code/activation code
• Ensure device is eSIM compatible
• Try manual entry method

eSIM Not Activating

• Wait 10-15 minutes for activation
• Check if eSIM line is enabled
• Verify correct APN settings
• Contact support if issue persists

Installation Error

• Check if code already used
• Update device to latest OS
• Remove old unused eSIM profiles
• Factory reset as last resort

Frequently Asked Questions

Find answers to common eSIM installation questions

Still Need Help?

Our support team is available 24/7 to assist you with eSIM installation and activation

Contact Support View All FAQs

How to Install Your MobiSIM eSIM | MobiSIM

How to Install Your eSIM

Before You Begin

Device Compatibility

Stable Internet Connection

Activation Details Ready

Device Unlocked

Choose Your Device

iPhone

Android

Samsung

Google Pixel

Choose Installation Method

QR Code

Manual Entry

Via App

Install eSIM via QR Code on iPhone

Installation Complete!

Quick Troubleshooting Tips

No Network Signal

Can't Download eSIM

eSIM Not Activating

Installation Error

Frequently Asked Questions

What is an eSIM and how does it work?

Can I use eSIM and physical SIM at the same time?

Is my device eSIM compatible?

What if the QR code won't scan?

Can I delete and reinstall an eSIM?

Why isn't my eSIM connecting to the network?

Will I lose my eSIM if I reset my phone?

How many eSIMs can I store on my device?

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